Privacy Policy

ELE Group, parent company of TheExecutiveAgency, complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information. 

Personal information is information about an identifiable individual (a natural person). This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz. 

Who do we collect your personal information from?

We collect personal information about you:

  • When you provide that personal information to us via TheExecutiveAgency website or through any contact with us (e.g. telephone call or email). 

  • From third parties where you have authorised this or the information is publicly available (however our preference is to collect personal information from you directly).

How we use your personal information:

We will use your personal information to verify your identity, to provide services to you, to market our services to you (including contacting you electronically - e.g. by text or email for this purpose), to improve the services that we provide to you, to undertake pre-employment checks of you, to conduct research and statistical analysis, to protect and/or enforce our legal rights and interests (including defending any claim) for any other purpose authorised by you or the Act. 

Disclosing your personal information: 

We may disclose your personal information to another entity within our group, any business that supports our services and products (including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products), a credit reference agency for the purpose of credit checking you or other parties in the nature of pre-employment checks. This may mean your personal information is held and processed outside New Zealand - for example, through a cloud storage system.

Protecting your personal information:

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity or other misuse.

Accessing and correcting your personal information:

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email enquiries to info@theexecutiveagency.nz Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information or the correction that you are requesting). We may charge you for reasonable costs for providing copies of your personal information to you or for correcting that information.

Internet use:

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk. If you post your personal information on TheExecutiveAgency website [message board/ chat room], you acknowledge and agree that the information you post is publicly available. If you follow a link on TheExecutiveAgency website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.